You will need to call and speak with a Prime Speed Sport representative to explain the issue with your item and your reason for requesting a return. Unauthorized returns will not be accepted. Authorised returns are processed ONLY after the item is received at Prime Speed Sport and inspected carefully. Prime Speed Sport reserves the right to deny a return request.
Returned parts must be unused, in original condition, and in original packaging and received by Prime Speed Sport no later than 30 days after sale for a refund. No returns are allowed on custom orders. Deposits to hold items are not refundable. Returned items are thoroughly inspected before a refund is issued.
There is no refund for any shipping charge on returned items.
RETURNS DUE TO DEFECT
We will gladly accept the return of Prime Speed Sport products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. We are NOT responsible for incorrect vehicle fitment. It is the buyers responsibility to confirm fitment before purchase. Fulfilment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. Defective or incorrect parts will be exchanged upon receipt of the returned part at our expense. Please inspect your merchandise upon receipt to detect any possible issues.
Products from other manufacturers will be subject to the defective product policy of the aforementioned manufacturer. Prime Speed Sport is not responsible to replace any such item if the manufacturer policy does not cover the replacement.
This policy is not applicable to items that may have been damaged during shipping, unboxing, or installation.